Terms of service

Last Updated: August 28, 2026

Welcome to Sevair Deco. These Terms of Service ("Terms") govern your access to and use of the Sevair Deco website, products, and services.

By accessing our website or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use our website or place an order.

1. About Sevair Deco

Sevair Deco operates this online store and provides products and related services to customers through our website.

Our website may contain product information, images, descriptions, pricing, promotions, and other content intended to help customers make informed purchasing decisions.

For questions about our products, orders, or these Terms, please contact us at:

Email: support@sevair-deco.com

2. Eligibility

By using our website or placing an order, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you.

If you are purchasing on behalf of another person or entity, you confirm that you have the authority to do so.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, colors, sizes, and other product information are accurate and up to date.

However, actual product colors or appearance may vary slightly depending on your device, screen settings, lighting, materials, or manufacturing processes.

We reserve the right to update product information, modify product designs, discontinue products, or limit product availability when necessary.

Such changes will not affect an order that has already been accepted unless required by law or agreed with the customer.

4. Product Availability

Product availability may change from time to time.

If a product becomes unavailable after you place an order, we will contact you using the information provided with your order and may offer an alternative product, replacement, store credit, or refund as appropriate.

If we are unable to fulfill your order, we will provide an appropriate refund for the affected item.

5. Orders

When you place an order through our website, you are submitting a request to purchase the selected products.

After placing an order, you will receive an order confirmation by email.

An order may be cancelled or declined if, for example:

  • The product is unavailable.

  • There is an error in product information or pricing.

  • We are unable to process your payment.

  • The shipping address cannot be serviced.

  • We reasonably suspect fraud or unauthorized activity.

  • The order violates these Terms.

If we cancel an order after payment has been received, we will issue an appropriate refund to the original payment method.

6. Pricing and Payments

All product prices are displayed on our website in the applicable currency shown at checkout.

Prices may change from time to time. However, changes made after you place an order will not affect the price of an order that has already been accepted, except where required by law or where an obvious pricing error has occurred.

You are responsible for providing accurate billing and payment information.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Your order will not be processed until the payment has been successfully authorized or received.

7. Promotions and Discounts

Promotional offers, discount codes, and sale prices may be subject to additional terms.

Unless otherwise stated:

  • Promotional codes cannot be combined with other offers.

  • Promotions may have expiration dates or product restrictions.

  • We reserve the right to correct obvious errors or discontinue a promotion when necessary.

Any specific terms displayed with a promotion will apply to that promotion.

8. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Please review our Shipping Policy for information about:

  • Order processing times

  • Order cutoff times

  • Shipping methods

  • Shipping costs

  • Estimated delivery times

  • Tracking information

  • Delivery delays

  • Customs, duties, and taxes

  • Lost or undelivered packages

Delivery dates are estimates and are not guaranteed.

For complete shipping information, please refer to our Shipping Policy.

9. Returns, Exchanges, and Refunds

Returns, exchanges, cancellations, and refunds are handled according to our Refund & Exchange Policy.

Please review that policy before placing an order.

Our Refund & Exchange Policy explains:

  • Our 30-day return period

  • Return eligibility requirements

  • Exchange procedures

  • Return shipping costs

  • Refund methods and processing times

  • Cancellation requests

  • Damaged, defective, or incorrect items

  • Lost or undelivered orders

Nothing in these Terms limits any consumer rights that cannot legally be excluded or restricted under applicable law.

10. Order Cancellations

If you need to cancel an order, please contact us at support@sevair-deco.com as soon as possible after placing the order.

We will make reasonable efforts to accommodate cancellation requests before an order has been dispatched.

Once an order has been dispatched, cancellation may no longer be possible. In such cases, you may request a return after delivery according to our Refund & Exchange Policy.

11. Customs, Duties, and Taxes

For international orders, additional customs duties, import taxes, VAT, brokerage fees, or similar charges may apply depending on the destination country.

Unless otherwise stated at checkout, these charges are not included in the product or shipping price.

Customers are responsible for any customs duties, taxes, or other charges imposed by the destination country or its authorities.

For more information, please review our Shipping Policy.

12. Intellectual Property

All content available on the Sevair Deco website, including but not limited to:

  • Product images

  • Photographs

  • Graphics

  • Logos

  • Brand names

  • Text

  • Product descriptions

  • Website design

  • Videos

  • Other original content

is owned by or licensed to Sevair Deco and may be protected by applicable intellectual property laws.

You may use the website and its content for personal, non-commercial purposes only.

You may not reproduce, copy, modify, distribute, sell, republish, or commercially exploit our content without our prior written permission, except where permitted by applicable law.

13. User Reviews and Feedback

If you voluntarily submit reviews, comments, photographs, suggestions, or other feedback to Sevair Deco, you represent that you have the right to provide that content and that it does not violate the rights of any third party.

By submitting content to us, you grant Sevair Deco a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and publish that content for purposes related to operating and promoting our business, subject to applicable law.

We reserve the right to remove content that we reasonably believe is unlawful, fraudulent, abusive, misleading, defamatory, or otherwise inappropriate.

14. Prohibited Activities

You may use our website only for lawful purposes.

You agree not to:

  • Use the website for fraudulent or unlawful activities.

  • Attempt to gain unauthorized access to our website or systems.

  • Interfere with the operation or security of the website.

  • Introduce viruses, malware, or other harmful code.

  • Impersonate another person or entity.

  • Provide false or misleading information.

  • Attempt to misuse promotional offers or discount codes.

  • Copy or commercially exploit website content without permission.

  • Use automated systems to interfere with the website or collect information in a manner that violates applicable law or our policies.

We may restrict or terminate access to our website where we reasonably believe these Terms have been violated.

15. Third-Party Services and Links

Our website may use third-party services, applications, payment processors, shipping providers, analytics services, or links to third-party websites.

Third-party services may have their own terms and privacy policies.

We are not responsible for the content, availability, security, or practices of third-party websites or services that are outside our control.

16. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect personal information and how information may be shared with service providers that help us operate our business.

Please review our Privacy Policy for complete information about how your personal data is handled.

17. Errors and Corrections

We make reasonable efforts to provide accurate information on our website.

However, occasional errors, inaccuracies, or omissions may occur, including errors relating to:

  • Product descriptions

  • Prices

  • Promotions

  • Product availability

  • Shipping information

  • Delivery estimates

If we discover an obvious error, we reserve the right to correct the information and, where appropriate, cancel or adjust an affected order.

If an order is cancelled after payment because of an obvious error, we will issue an appropriate refund.

18. Disclaimer

To the extent permitted by applicable law, the Sevair Deco website and its content are provided on an "as available" basis.

We do not guarantee that the website will always be available, uninterrupted, secure, or completely error-free.

Nothing in these Terms excludes or limits any warranty, consumer protection, or legal right that cannot legally be excluded or limited.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Sevair Deco will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products where such liability may lawfully be excluded.

Nothing in these Terms limits liability where applicable law does not permit such limitation, including rights that consumers cannot legally waive.

20. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, website, products, services, or legal requirements.

When we make changes, we will update the Last Updated date at the top of this page.

The updated Terms will become effective when published on our website unless otherwise stated.

Your continued use of the website after updated Terms are published constitutes acceptance of the updated Terms to the extent permitted by applicable law.

21. Contact Us

If you have questions about these Terms of Service, please contact us:

Sevair Deco

Email: support@sevair-deco.com

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM

We typically respond within 1–3 business days.