Privacy policy
Last Updated: August 28, 2026
At Sevair Deco, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, contact us, or otherwise interact with our services.
This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and the circumstances in which we may share it with service providers.
By using sevair-deco.com, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Sevair Deco operates the online store available at:
For the purposes of applicable data protection and privacy laws, Sevair Deco is responsible for determining how and why your personal information is processed when you use our website and services.
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
Email: support@sevair-deco.com
Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM
We typically respond within 1–3 business days.
2. Personal Information We Collect
We may collect personal information that you voluntarily provide to us when you use our website or place an order.
Depending on how you interact with Sevair Deco, this may include:
Information you provide when placing an order
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Full name
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Billing address
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Shipping address
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Email address
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Phone number, when provided
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Order details
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Payment and transaction information
Information you provide when contacting us
When you contact our customer service team, we may collect:
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Your name
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Email address
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Order number
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Information included in your message
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Photos, videos, or other information you voluntarily provide regarding a product or order
Information collected automatically
When you visit our website, certain technical information may be collected automatically, including:
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IP address
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Browser type
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Device type
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Operating system
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Approximate geographic location
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Pages visited
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Referring website or source
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Date and time of website visits
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Website interactions and usage information
This information helps us operate, secure, analyze, and improve our website and services.
3. How We Use Your Personal Information
We use personal information only for legitimate business purposes, including:
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Processing and fulfilling orders
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Processing payments
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Shipping and delivering products
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Providing order confirmations and shipping updates
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Providing customer support
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Processing returns, exchanges, and refunds
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Responding to customer inquiries
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Preventing fraud and unauthorized transactions
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Maintaining website security
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Improving our products, website, and customer experience
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Understanding website usage and performance
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Providing relevant marketing communications where permitted by law
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Complying with legal and regulatory requirements
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Protecting our legal rights and preventing misuse of our services
We do not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.
4. Payment Information
When you place an order, payment information is processed through our third-party payment providers.
Sevair Deco does not intentionally store complete credit card numbers or other sensitive payment credentials on our own website systems when payment is processed by a third-party payment provider.
Payment providers may collect and process payment information in accordance with their own privacy policies and terms.
We use appropriate security measures to help protect payment and transaction information during checkout.
5. How We Share Personal Information
We may share personal information with trusted third-party service providers when necessary to operate our business and provide services to you.
Depending on the circumstances, these service providers may include:
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Payment processors
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E-commerce and website hosting providers
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Order fulfillment and production partners
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Shipping and delivery carriers
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Customer service providers
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Email and communication providers
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Analytics providers
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Advertising and marketing service providers
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Fraud prevention and security providers
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Information technology and website service providers
These service providers are permitted to access personal information only as reasonably necessary to perform services on our behalf or as otherwise permitted by applicable law.
We do not sell your personal information to third parties.
6. Fulfillment and Shipping Partners
To fulfill and deliver your order, we may provide relevant customer information to our production, fulfillment, and shipping partners.
This information may include:
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Customer name
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Shipping address
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Email address
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Phone number, where necessary
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Order details
We share only information reasonably necessary for the fulfillment and delivery of your order.
Our fulfillment and shipping partners may process information in countries other than your country of residence.
7. Cookies and Similar Technologies
Our website may use cookies, pixels, tags, local storage, and similar technologies.
These technologies may be used to:
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Keep our website functioning properly
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Remember preferences
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Maintain shopping cart functionality
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Understand how visitors use our website
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Measure website performance
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Improve our services
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Provide relevant advertising where permitted
Some cookies may be placed by third-party service providers that operate services on our behalf.
You can generally control or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.
8. Analytics and Advertising
We may use third-party analytics and advertising services to understand website traffic, measure advertising performance, and improve our marketing.
These services may collect information such as:
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IP address
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Device information
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Browser information
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Website activity
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Pages viewed
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Interactions with advertisements
Where required by applicable law, we will obtain the appropriate consent before using certain cookies or tracking technologies.
We do not use customer information in a manner that is inconsistent with this Privacy Policy.
9. Marketing Communications
If you choose to subscribe to marketing communications from Sevair Deco, we may use your email address to send information about:
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New products
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Promotions
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Discounts
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Special offers
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Store updates
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Other marketing communications
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or by contacting us at:
We may still send transactional or service-related communications that are necessary to fulfill your order or provide customer support, even if you unsubscribe from marketing communications.
10. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
These measures may include:
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Secure HTTPS connections
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Access controls
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Secure payment processing through third-party providers
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Restricted access to personal information
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Appropriate security practices for our website and business systems
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
11. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:
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Processing and maintaining order records
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Providing customer service
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Handling returns, refunds, and disputes
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Maintaining business and financial records
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Preventing fraud
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Complying with legal, tax, accounting, and regulatory obligations
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Establishing, exercising, or defending legal claims
When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.
12. Your Privacy Rights
Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information.
These rights may include:
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The right to request access to personal information we hold about you
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The right to request correction of inaccurate information
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The right to request deletion of personal information, subject to legal exceptions
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The right to request restriction of certain processing
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The right to object to certain uses of personal information
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The right to withdraw consent where processing is based on consent
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The right to unsubscribe from marketing communications
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The right to request information about how your personal information is processed
To exercise an applicable privacy right, please contact:
We may need to verify your identity before completing certain requests.
13. Children's Privacy
Our website is intended for a general audience and is not directed toward children under the age required by applicable privacy laws.
We do not knowingly collect personal information directly from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us in violation of applicable law, please contact us so that we can review and take appropriate action.
14. International Data Transfers
Because we work with third-party service providers and fulfillment partners, personal information may be processed or stored in countries outside your country of residence.
Where required by applicable law, we will take reasonable steps to ensure that international transfers of personal information are subject to appropriate safeguards.
15. Third-Party Websites
Our website may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices, security, or content of third-party websites that we do not operate.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
16. Third-Party Services
We use third-party services to help operate our website and business.
These services may process personal information on our behalf, including information required for payment processing, fulfillment, shipping, analytics, customer support, security, and marketing.
Third-party providers may have their own privacy policies governing how they process information.
17. Do Not Sell or Rent Personal Information
Sevair Deco does not sell or rent customers' personal information to third parties.
We may share information with service providers when necessary to operate our business, fulfill orders, provide services, prevent fraud, comply with legal obligations, or otherwise as permitted by applicable law.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or applicable laws.
When we make changes, we will update the Last Updated date at the top of this page.
The updated Privacy Policy becomes effective when published on our website unless otherwise stated.
We encourage you to review this page periodically for the latest information about our privacy practices.
19. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Sevair Deco
Email: support@sevair-deco.com
Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM
We typically respond within 1–3 business days.
Sevair Deco
https://sevair-deco.com/